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Holiday changes: trading schedule and Customer Support working hours

Make sure you consider the following changes of trading hours for all instruments during the Christmas and New Year holiday season. Find our Customer Support working hours after the trading schedule.

Trading schedule (EET, server time) 

Instrument

Tuesday,
24 December
2019

Wednesday,
25 December
2019

Thursday,
26 December
2019

Tuesday,
31 December
2019

Wednesday,
1 January
2020

Thursday,
2 January
2020

All currency pairs
 
00:05 a.m. - 11:59 p.m.  Closed  1:00 a.m - 11:59 p.m.  1:05 a.m - 10:00 p.m.  Closed   1:05 a.m - 11:59 p.m.

XAUUSD

1:00 a.m. - 8:45 p.m

Closed 

01:00 a.m - 11:59 p.m.

1:05 a.m - 10:00 p.m.

Closed 

1:00 a.m - 11:59 p.m.

XAGUSD

1:00 a.m. - 8:45 p.m

Closed

1:00 a.m. - 11:59 p.m.

1:05 a.m - 10:00 p.m.

Closed

1:00 a.m. - 11:59 p.m.

AUS200

1:00 a.m. - 5:30 a.m.

Closed

Closed

1:05 a.m - 10:00 p.m.

Closed

1:00 a.m. - 11:59 p.m.

EUSTX50 

Closed

Closed

Closed

Closed

Closed

1:00 a.m. - 11:59 p.m.

FRA40

1:00 a.m. - 3:00.p.m.

Closed

Closed

1:00 a.m. -
3:00 p.m.

Closed

1:00 a.m. - 11:59 p.m.

GER30 

Closed

Closed

Closed

Closed

Closed

2:30 a.m. - 11:00 p.m.

JPN225

1:00 a.m. - 8:15 p.m.

Closed

Closed

1:00 a.m. - 11:59 p.m.

Closed

1:00 a.m. - 11:59 p.m.

UK100 

1:00 a.m. - 2:50 p.m

Closed

Closed

1:00 a.m. -
2.50 p.m.

Closed

1:00 a.m. - 11:59 p.m.

SPX500

1:00 a.m. - 8:15 p.m

Closed

Closed

1:00 a.m. - 
11:59 p.m.

Closed

1:00 a.m. - 11:59 p.m.

NAS100

1:00 a.m. - 8:15 p.m

Closed

Closed

1:00 a.m.  - 11:59 p.m.

Closed

1:00 a.m. - 11:59 p.m.

US30

1:00 a.m. - 8:15 p.m

Closed

Closed

1:00 a.m. - 
11:59 p.m.

Closed

1:00 a.m. - 11:59 p.m.

 

Customer Support operating hours

Date

Wednesday,
25 December
2019

Thursday,
26 December
2019

Tuesday,
31 December
2019

Wednesday,
1 January
2020

Thursday,
2 January
2020

Operating hours

Closed

Open from
1:00 a.m. EET (server time)

Open until
10:00 p.m. EET (server time)

Closed

Open from
1:00 a.m. EET (server time)

 

Financial Department operating hours

Date

Wednesday,
25 December 
2019

Thursday,
26 December 
2019

Tuesday,
31 December 
2019

Wednesday, 
1 January 
2020

Thursday, 
2 January 
2020

Operating hours

Closed

6:00 a.m. - 10p.m. 
EET (server time)

Open until 
8:00 p.m. EET (server time)

Closed

6:00 a.m. - 10p.m. 
EET (server time)

Please consider the fact that any open trades upon closure of trading hours will be rolled into the next day.

We would like to apologise for any inconvenience caused. If you have any questions, please contact our Customer Support. If any failures occur, please report immediately to support@octafx.com 

Happy holidays!

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