2013 FX Empire awards announced!
Year 2013 is over, but we are still getting new awards for our amazing services! This time, internet giant FX Empire proclaimed us Best Customer Service Broker 2013!
FXEmpire.com itself is the Forex flagship site of the FX Empire Network. The FX Empire Network provides readers with expert and timely technical analyses, fundamental analyses and news-pieces; in order to empower traders to make the best possible financial decisions. Undoubtedly it makes us proud to be featured at the portal as one of the best Forex Brokers.
We have spoken to the Head of Customer Support Department, Dean Trent, to get the insight into active and eventful life of our CS department.
Dean, congratulations on being appreciated by FX Empire! How do you feel about this award?
- We feel immensely proud to be that trusted by traders, it motivates the whole team to improve the service and to step up – you know, we have achieved a lot, we lifted the bar of the whole industry and now we should comply with the highest level of services.
How do you treat your clients?
- We are happy to be useful and are always ready to help. We do everything in our power to use individual approach to every issue. Our team would like our customers to perceive us as personal assistants, who are true to one’s word.
How about your international team? Has it reached integrity?
- It is incredibly exciting to observe the progress and development of our international team. The atmosphere in our department is friendly and supportive. I can also say that business ethics is a cornerstone in building this team. Having a common goal is exactly what makes our department cooperate and deliver qualified customer support services.
What perspectives lie ahead of your Department at OctaFX?
- We have already achieved a tremendous success in the field, and now we all await new groundbreaking services from OctaFX. Apart from innovative quality control, every member of a team will find the sphere to specialize in, in order to provide more accurate and swift replies.
As Dean Trent stated, OctaFX is moving towards perfection in giant steps. We would like to thank FX Empire for high evaluation of our services. The award given to us is of great value and we appreciate every customer feedback. You can always read the FX Empire Review and leave one of your own at the website.
Thank you for trading with OctaFX!