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Holiday changes: trading schedule and Customer Support working hours

Make sure you consider the following changes of trading hours for all instruments during Christmas and New Year holiday season. Find our Customer Support working hours after the trading schedule.

Trading schedule EET (server time)

Instrument

Thursday,
24
December
2020

Friday,
25
December
2020

Monday,
28
December
2020

Thursday,
31
December
2020

Friday,
1
January
2021

Monday,
4
January
2021

All currency pairs

00:05 a.m -
11:59 p.m.

Closed

00:05 a.m - 11:59 p.m.

00:05 a.m - 11:59 p.m.

Closed

00:05 a.m - 11:59 p.m.

XAUUSD

1:00 a.m. -
8:45 p.m

Closed

01:00 a.m - 11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

XAGUSD

1:00 a.m. -
8:45 p.m

Closed

01:00 a.m - 11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

AUS200

1:00 a.m. -
5:30 a.m. 

Closed

Closed

1:00 a.m. -
5:30 a.m.

Closed

1:00 a.m -
11:59 p.m.

EUSTX50 (MT5 only)

Closed

Closed

1:00 a.m -
11:59 p.m.

Closed

Closed

1:00 a.m -
11:59 p.m.

FRA40
(MT5 only)

1:00 a.m. -
3:00 p.m.

Closed

1:00 a.m -
11:59 p.m.

1:00 a.m. -
3:00 p.m.

Closed

1:00 a.m -
11:59 p.m.

GER30 

Closed

Closed

09:00 a.m. - 11:00 p.m.

Closed

Closed

9:00 a.m. - 11:00 p.m.

JPN225
(MT5 only)

1:00 a.m. -
8:15 p.m.

Closed

1:00 a.m. -
11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

ESP35
(MT5 only)

10:00 a.m. -
3:00 p.m.

Closed

10:00 a.m. - 18:30 p.m.

10:00 a.m. -
3:00 p.m.

Closed

10:00 a.m. - 18:30 p.m.

UK100
(MT5 only) 

1:00 a.m. -
3:00 p.m

Closed

Closed

1:00 a.m. -
3:00 p.m.

Closed

1:00 a.m -
11:59 p.m.

SPX500
(MT5 only)

1:00 a.m. -
8:15 p.m

Closed

1:00 a.m. -
11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

NAS100

1:00 a.m. -
8:15 p.m

Closed

1:00 a.m. -
11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

US30

1:00 a.m. -
8:15 p.m

Closed

1:00 a.m. -
11:59 p.m.

1:00 a.m. -
11:59 p.m.

Closed

1:00 a.m -
11:59 p.m.

 

Customer Support operating hours (EET, server time) 

Date

Thursday,
24 December 2020

Friday,
25 December 2020

Saturday,
26 December 2020

Thursday,
31
December 2020

Friday,
1
January 2021

Saturday,
2
January 2021

Operating hours

Until 1:00 a.m. (Fri)

Closed

1:00 a.m. – 11:59 p.m.

12:00 a.m. – 9:00 p.m. 

Closed

1:00 a.m. – 11:59 p.m.

 

Financial Department operating hours (EET, server time)

Date

Thursday,
24
December 2020

Friday,
25 December 2020

Saturday,
26 December 2020

Thursday,
31
December 2020

Friday,
1
January 2021

Saturday,
2
January 2021

Operating hours

Until 10:00 p.m.

2:00 p.m. – 11:59 p.m.

12:00 a.m. – 11:59 p.m.

Until 10:00 p.m.

Closed

2:00 a.m. – 11:59 p.m.

Please consider the fact that any open trades upon closure of trading hours will be rolled into the next day.

We would like to apologise for any inconvenience caused. If you have any questions, please contact our Customer Support. If any failures occur, please report immediately to support@octafx.com 

Happy holidays!

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