Changes in account deposit conditions for BCA, Mandiri and BNI banks
We have introduced some changes into deposit conditions for Indonesian local banks. The changes are aimed to improve transactions security and safety.
As stated in the Customer Agreement:
13.1. The Client may deposit funds into the Trading Account at any time. All payments to the Company shall be made in accordance with Payment Instructions set forth on Company’s Website. Under no circumstances will third party or anonymous payments be accepted.
From now on you can only create a deposit request INTO YOUR OWN ACCOUNT NAME. No payments from third parties will be accepted. The name of the sender must match the name on the OctaFX trading account. Any payments from a third party may be returned to the source depending on the circumstances.
In case you are an IB performing local deposits, please FIRST deposit your own account and then make an internal transfer to your client(s).
In case your account name is SLIGHTLY different from your bank name, please contact Customer Service
The above described measures are solely intended to improve transparency and security of all the customer payments, bank transactions, deposits and withdrawals.
Thank you for understanding! In case you have any questions, please don’t hesitate to contact us.