OctaFX values every customer and does everything possible to make their Forex Trading experience with us positive and profitable.
It has always been our top priority to provide our clients with high quality services in accordance with international standards and regulation.
Our aim is making a trading experience convenient and outstanding, striving to drive forex trading to a completely new level.
OctaFX works with various liquidity providers around the world - clients' orders are sent directly to one or several
liquidity providers to be executed on their end. Our system is designed to offer the best prices available at each
moment to the clients. Read more.
The more liquidity providers a broker has, the better the execution for the clients is: more liquidity available generally means less price slippage.
What makes us a true STP (Straight Through Processing) broker is that we don’t internalise the orders; instead we send them to liquidity providers, acting as an intermediary between the client and the real market.
Client funds security
Providing your ID and address proof ensures your transactions are safe and personalized.
OctaFX acts in compliance with international standards keeping customers’ funds segregated from company’s assets.
SSL-protected Personal Area
Secure SSL encryption makes all your information confidential and inaccessible to third parties.
3-D Secure technology adds an authentication step for online payments making your VISA/Mastercard payments protected.
Great trading conditions
spread from 0.2 pips
from under 0.1seconds
on each deposit
account with No
Negative balance protection
Our clients' losses cannot exceed their deposits, and if a client’s OctaFX trading account balance becomes negative, this does not mean the client is liable – OctaFX will compensate the client’s OctaFX trading account balance back to zero.
Regardless of the market circumstances OctaFX protects the client from losses exceeding their deposits with OctaFX, which comes in handy
in a constantly changing economic situation. However, the client’s capital is at risk and they may lose their initial investment.
2000 client enquiries replied to a day
Our operators reply to more than 2000 enquiries on an average day and are highly trained to comply with every company standard.
Less than one minute per enquiry
There’s no question left unanswered – an average enquiry takes our award-winning Customer Support up to 5 minutes to solve.
OctaFX provides you with qualified support in English, Bahasa Indonesia and Chinese. Moreover we are always expanding our multilingual staff.
No delays in live chat
You will spend 4 to 10 seconds waiting for a reply in our live chat – the convenient and swift way to contact OctaFX!
Our well trained multilingual customer support is available 24 hours a day Monday to Friday to answer your enquiries and help you.
The team are highly skilled and trained to comply with our corporate quality standards whilst providing efficient client assistance in a polite and professional way.
Meet OctaFX team!
We at OctaFX are the team of highly skilled professionals. We would like our clients to perceive us as a partner.
We make sure nothing slips our attention, we are responsive, efficient and feedback friendly!
Join promotions and contests!
OctaFX develops a range of promotions to keep your trading spirit high, and to support healthy competitive
attitude towards trading! Join our contests that engage more than 3000 people monthly!
Press about us
OctaFX have managed to conquer the hearts and minds of many of their clients with the effort and dedication
that they put into providing top notch services to their clients. For those who are in the market for a
reliable and efficient forex broker, OctaFX certainly comes highly recommended.